Skip to main content
Support Perth - IT support in Perth
Support Perth
Perth's trusted IT partner
Support & Maintenance

Emergency Tech Support When You Need It Most

Pay-as-you-go IT support with no contracts. Fast response, expert help. Call us anytime, even outside business hours.

Help Is Just One Phone Call Away

When tech fails, you don't want to wait for a callback or sign up for a contract. Ad-hoc support is pay-as-you-go help — no commitments, no minimum hours, just expert support when you need it.

Whether a critical system has crashed, you've locked yourself out of an important account, or something's just not working and you need immediate help, we respond fast. Most issues are fixed remotely via Splashtop SOS in minutes. For on-site work within metro Perth, there's no extra charge — just our standard rate of $170/hr (excl. GST).

We're available 7 days a week, including weekends and public holidays. Simply call 1300 769 337 anytime, and we'll diagnose your issue and provide a clear timeframe and cost estimate. No surprises, no hidden fees.

How Ad-Hoc Support Works

1. Call Us Anytime

Ring 1300 769 337 whenever you have a problem, 7 days a week.

2. Quick Assessment

We diagnose the issue and give you a clear estimate of time and cost.

3. Fast Fix

We get to work immediately, usually fixing the issue remotely within minutes.

4. Pay Only for Time Used

$170/hr excl. GST, billed in 15-minute increments. Invoice same day.

No Lock-In

One-time job or ongoing — entirely your choice. No contracts, no commitments.

7-Day Availability

Call weekends, after hours, public holidays — we respond fast.

When to Call for Ad-Hoc Support

Critical System Down

Your email is inaccessible, website is offline, or core business tool has crashed.

After-Hours Emergency

It's 9pm Friday and something's broken. We're available even when normal tech support isn't.

Quick One-Off Fix

You don't need ongoing support, just need someone to fix one specific issue fast.

New Business Challenge

You need urgent help setting up a tool, configuring a new device, or troubleshooting a new system.

Tech Emergency? We're Here to Help

Call anytime. No contracts, no wait — just fast, expert help.

Need IT help? Call Now