Need Remote IT Support Right Now?

Get connected to a senior engineer in under 2 minutes — no account needed, fully secure, and nothing stays installed on your computer.

Instant Remote Support · Works on Windows and Mac

Get Connected in 3 Steps

Works on Windows and Mac. You watch the whole session on your screen, and the connection ends the moment you close the app.

Step 1

On the device that needs help, open any browser and go to:

Step 2

Download and run the small SOS app. It will show a 9-digit session code on your screen — no account needed, nothing stays installed.

Step 3

Call or message Aaron your 9-digit code. He connects instantly — you can watch the whole session on your screen.

Screenshots for every step, whichever computer you're on.

Screenshots for every step on Windows 10 and 11 — from download to reading out your 9-digit code.

macOS needs two quick permission approvals — this guide walks you through both with screenshots.

You talk to Aaron directly — a senior engineer, not a call centre or a ticket queue.
$180/hr ex GST, billed in 30-minute increments after the first hour — you only pay for the time used, and there is no call-out fee.
Fully secure and temporary — the SOS app needs no account, you see everything happening on your screen, and nothing stays installed afterwards.
7-day availability — including weekends, with same-day response and most issues resolved in a single session.

Describe the problem and we'll usually have you connected and underway inside a few minutes.